Clients' Responsibility:

• Please arrive no more than a couple of minutes prior to your appointment.
• Face masks are mandatory in our waiting room and other common areas. We have extra masks on hand if you need one. Please check with your counsellor about masks in session.
• Please rebook your appointment if you have any signs of illness.
• We now have a two-person occupancy limit for the waiting room. 
• We will not be providing any beverages at this time. Please feel free to bring your own into session with you.
• We have hand sanitizer available in the waiting room.

Counsellors' Responsibility:

• We will help limit the amount of time people spend in the waiting room.
• We will sit at least six feet apart in the office and crack the window open to allow for air flow. 
• We will wipe down frequently touched surfaces between appointments.
• We will take care to ensure that multiple clients are not in the hallway at once before and after sessions.
• Washroom keys will be sanitized between uses.
• We will cancel appointments if we have any signs of illness.
• We will wear masks in common areas.

Please check with individual counsellors about virtual therapy options. 

Updated June 1, 2020